Eliciting and Documenting Requirements:
Collaborating to Capture the True Business Needs (BAC 0106)

E-mail: execinfo@gmu.edu

Phone: 703-993-2109

Fax: 703-993-2121

The Business Analyst has been described as the person who bridges the divide between IT departments and the business organizations they support. For all of the tools and techniques to elicit requirements, nothing is more important than making the most of human contact between these two interdependent groups. This seminar discusses several useful approaches to gathering requirements, focusing on the facilitation of collaborative sessions and the clear translation of business needs into requirements.
This two-day course creates the framework for a successful Business Analysis-IT partnership in the development of effective business requirements. Upon completion of this course, you will be able to:

  • Elicit and assess information
  • Conduct interviews with user and business leaders
  • Facilitate collaborative sessions
  • Resolve conflicts and reach consensus
  • Navigate organizational politics
  • Foster creative problem solving
  • Document the information gathered
  • Write effective requirements
This course is part of the Business Analysis Certificate Program, offered through a unique collaboration between George Mason University and Orion Development Group.

Professionals like business analysts, who can gather, assess and validate requirements and who can communicate well with numerous stakeholders, can drive projects to successful conclusions. According to the International Institute of Business Analysis (IIBA™), the business analyst works as a liaison among stakeholders to enable improvements that deliver value for the enterprise and its customers. The BA bridges the gap between business users and solution providers, translating business needs into useable requirements.

The Business Analysis Certificate Program is designed to give you a foundation in all areas covered in IIBA’s version 3.0 of the Business Analysis Body of Knowledge® (BABOK). In addition this program will help prepare you for the IIBA’s Certified Business Analysis Professional (CBAP) certification™.

It is highly recommended that Business Analysis Success (3.0): Creating the Strategic Context for Mission-Critical Projects is taken first. Remaining certificate courses may be taken in any order.

In addition to obtaining a Business Analysis Certificate of Completion, this program will help prepare you for IIBA’s Certified Business Analysis Professional (CBAP) certification exam. These courses satisfy the 21 hours of business analysis professional development required to apply for CBAP certification.
The Business Analysis Certificate courses are designed for the following:

  • Business analysts
  • Designers/systems analysts
  • Requirements professionals
  • Business product owners
  • Business architects
  • Project/program managers
  • Team leaders
  • Team facilitators
  • Development managers
  • Process improvement professionals
  • Management consultants
  • IT specialists
100% attendance and participation are expected from participants.
Please click here for a list of our instructors.

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