A 5-DAY CRITICAL SKILLS IMMERSION
April 16-20, 2018 at George Mason University - Arlington Campus
It is generally agreed a business process is a set of activities that converts inputs into an output that is of value to a customer. That’s simple enough on paper but not in real-life application.
Let’s face it, your processes are complex and the “siloed” organization that was created to manage the complexities of day-to-day operations isn’t necessarily process- or customer-oriented. As a result, conflicting priorities and perceptions impact process flow, generate hidden costs and lengthen customer response times.
That is why business process management remains vital to the success of your business and your career.
True Business Process Management (BPM) enables you to eliminate the inefficiency that is built into most cross-functional processes while simultaneously improving customer satisfaction, thereby improving business results even in a challenging business environment.
The Business Process Management Boot Camp is a five-day seminar that is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. It provides tools and techniques you need to regain and maintain a cross-functional focus that:
- Maximizes value creation for the customer
- Optimizes process flow to minimize waste and cycle service time
- Sustains excellence and fosters strategic breakthroughs via innovation
- Foster teamwork and cross-silo cooperation
The skills delivered in this seminar can be applied in manufacturing, service, health care and public sector organizations.
Seminar and instructor registered with:
Participants will receive a Certificate of Completion with professional development credits and a Free Process Management Memory JoggerTM