INSTRUCTORS

E-mail: execinfo@gmu.edu

Phone: 703-993-2109

Fax: 703-993-2121





Amanda Dietz, CQM

Amanda Dietz, CQM, is the Vice President - Project Management and Business Analysis and a Process Management Advisor for Orion Development Group. She has more than 20 years of experience in operations management, auditing and process improvement.

Prior to joining Orion, Dietz attained extensive quality and process management experience in the corporate world, principally in the Financial Services sector. She served on the senior management teams at InTuition, Inc. and Florida Federal Savings Bank. Dietz enhanced product line profitability in excess of 10% for multiple years. She was recognized as semi-finalist in the 1994 USA Today/RIT Quality Service Award. Dietz reduced turnaround times from multiple weeks to less than two days and call center hold times by more than 80%. She also raised quality performance indicators above corporate standards and successfully directed numerous information technology conversion projects.

Her process management training/consulting clients include Bank of America, Best Buy, Citibank, Daimler-Chrysler Financial Corp, GreenTree Financial Corp, Borders Group, Inc., Fingerhut Companies, Fujitsu, Toshiba America Information Systems, and the U.S. Postal Service.

Dietz earned her BS in finance from Indiana University and an MBA in international management from the University of South Florida. She is a Certified Quality Manager as awarded by the American Society for Quality.

"Amanda gave a great class! She encouraged participation and original thinking. She is definitely knowledgeable on the subject."


Joseph Nickrent

Joseph Nickrent is a Business Analysis Instructor for Object Computing, Inc. and for Orion Development Group. He has 30 years of experience in information systems development and support.

Nickrent has a proven track record in all phases of the system development lifecycle as well as requirements definition and management, scope definition and control, project plan creation, and tracking actual against plan. He has managed and led mainframe and non-mainframe based development efforts of time critical nature and supported a mission critical financial system that controlled over $3 billion in assets.

Currently working as a Business Analyst for the Federal Reserve Bank of St. Louis, Nickrent has served as a business analyst for US Bank, Covidien, Nestle Purina, and Charter Communications. Prior to becoming a consultant, he held IT leadership positions for Forest Pharmaceuticals, Maritz, Anheuser-Busch and Ralston Purina. Nickrent earned his BSBA in marketing management and MBA in management information systems from the University of Missouri-St. Louis. He is a member of the IIBA, the St. Louis Chapter of the IIBA and the St. Louis Quality Assurance Association.


Mike Parnitzke

Mike Parnitzke is a Process Management, Business Analysis and Project Management instructor for Orion Development Group. He has more than 15 years of Fortune 50 corporate success facilitating both senior management and specialized project teams in their quest towards process excellence.

Prior to becoming a consultant, Parnitzke played a key leadership role in the design and full deployment of all key business enterprise processes for the startup of the $500 million revenue Telephone Sales Organization of Pepsi-Cola National Customer Service Center in Winston-Salem, NC.

In a previous Pepsi headquarters assignment, Parnitzke developed and managed the overall implementation strategy and project office function for the nationwide implementation of 10,993 hand-held computers to more than 300 bottling operation facilities. This massive reengineering effort involved the entire Pepsi selling system process redesign, application development and field level implementation.

Parnitzke was also recognized as the facilitator of choice for key strategic project planning work sessions while at United Technologies Pratt & Whitney Aircraft Division (West Palm Beach, FL and Hartford, CT). He served three years as dedicated internal Total Quality Management (TQM) consultant, trainer and facilitator supporting key corporate-wide quality transformation initiatives. He provided consulting, executive facilitation, and training support to a division of over 8,000 employees as member of a self-directed, multi-disciplinary team of quality improvement subject matter experts.

As an instructor, Parnitzke personally designed, developed and delivered training curriculum for Quality Improvement & Team Leadership, Business Process Improvement, Team Problem Solving Methodology & Tools as well as a variety of customized Strategic Planning sessions. He teaches Orion’s Process Management and Business Analysis curricula.

Parnitzke earned his bachelor of science at the University of Florida and his MBA at Embry-Riddle Aeronautical University.


Alice Wilken, CQA

Alice Wilken, CQA, is a process and project management advisor for Orion Development Group. She has more than 15 years of experience providing consulting services in quality, project and business process management.

Ms. Wilken has taught process mapping, analysis and improvement techniques for corporate clients, including BAE Systems, BankUnited, Akzo Nobel, Qwest Telecommunications, Wyeth Bio-Pharma, Jacksonville Electric Authority, CNA Insurance, and the Texas Department of Insurance. She also teaches Orion's suite of project management seminars.

Prior to becoming a consultant, Wilken held management positions in Corporate Quality and Logistics Management for MCI. She has served as chair of the Telecommunications Industry Benchmarking Consortium, and conducted internal audits for successful IS09000 certification efforts. She began her career as a computer programmer and analyst with John Deere.

Wilken has been certified by the American Society of Quality as a Quality Auditor. She holds a BA from the University of Northern Iowa and an MA in organizational management from The George Washington University.

"Alice is a very gracious and outgoing instructor who made the forum of teaching this class very easy to learn and ask questions."





Peter Johnson, CBAP

Peter Johnson is a business analysis instructor and senior consultant for Orion Development Group. He brings 25 years of experience in a variety of industries to his current role of helping companies achieve greater business value from IT projects. In order to sustain innovation, Peter helps business and technical organizations worldwide improve organizational competencies.

Mr. Johnson’s specializations include:

  • Value analysis – leveraging the business case to improve project outcomes
  • IT/Business relationships – reconciling risks, priorities, timelines, transition impacts, and deliverables
  • Competency models – developing critical skills and career paths
  • Requirements maturity models – improving performance across key process areas
  • Feasibility study – optimizing solutions alternatives, vendor management, and business goals
  • Business Analysis modeling skills – multi-dimensional data and behavioral views of the problem and solution set

Mr. Johnson is an IIBA® Certified Business Analysis Professional™ since 2008, and has over 25 years of experience in information technology, quality management, and client services. As a transition to business analysis, Mr. Johnson performed many product marketing functions including partnership management, strategic pricing, sales support, and product launch management. He transformed customized IT services at a marketing fulfillment company into a valued product architecture for major clients. He is a founding member and current vice president of marketing for the New Jersey Chapter of the IIBA.

Prior to consulting, Mr. Johnson held a wide variety of line management and staff positions. While serving as director of IT Business Solutions at The Hibbert Group, Mr. Johnson grew the IT organization as a profit center and integrated programming and client service competencies. For First USA he served on the Change Control Board for IT projects related to the imaging platform. While at AT&T, Mr. Johnson supported the launch of AT&T Worldnet Service as a co-project manager with BBN Planet and as product marketing manager for the consumer version of Internet service. He also served as strategic pricing manager for custom tariffs, professional services offer manager for network-based partnering initiatives, cost volume manager in partnership with Unisys, and auditor for the Chairman’s Quality Award at AT&T.

Mr. Johnson is a sought-after workshop leader and conference speaker. He was part of the review team for the IIBA BABOK v3.0.

IIBA®, CBAP®, Certified Business Analysis Professional™ and Business Analysis Body of Knowledge® are trademarks of the International Institute of Business Analysis®.




Bob Boehringer

Bob Boehringer is the Vice President - Process Management for Orion Development Group. He has more than 20 years of experience helping professionals improve quality and productivity via the implementation of organization improvement methodologies (i.e. TQM, Team-Based Problem Solving, SPC, Process Reengineering).

Boehringer is the architect of several of Orion's seminars, including Process Mapping. It has been delivered to more than 20,000 professionals from both private and public sector organizations in the last decade. He consistently receives outstanding reviews from his students.

Boehringer's clients have included Chubb Insurance, Citibank, ConEd, Microsoft, Pfizer, Warner Lambert, Genentech, Delaware River Port Authority, Kaiser Permanente Healthcare Systems, US Navy, Fairfax County Government (VA), Dakota County Government (MN), and The Hartford Insurance Company.

Some of Boehringer's larger projects have included a major reengineering and organizational restructuring for the Michigan Office of Retirement Services, redesign of work processes to support global product management for Warner Lambert and process improvement facilitation across all functional areas for the Delaware River Port Authority.

Prior to becoming a consultant, Boehringer worked for DuPont, Shell Oil, Procter & Gamble, and Pepsi-Cola. He holds a BS in mechanical engineering from Cornell University and is a member of the American Society for Quality, Association for Quality and Participation and Institute of Industrial Engineers. He currently serves on the boards of Boehringer Laboratories, Inc. and Catalyst Marketing Communications, Inc.


Joe Cirafesi

Joe Cirafesi is a Process Management consultant and instructor for Orion Development Group. Prior to joining Orion, Cirafesi spent more than 20 years at Air Products and Chemicals where he has helped the company evolve to an internationally recognized benchmark for excellence in cross-functional process management.

Cirafesi teaches seminars for Orion's corporate clients and university partners, including Process Mapping, Emerging Role of the Process Manager, and Process Value Analysis. His extensive experience at Air Products enables Cirafesi to leverage first-hand knowledge of unparalleled process management success in the classroom.

As a Human Resources Manager, Cirafesi helped lead major changes to the organizational structure and leadership teams from 1995 to 1997. As a Business Manager/Process Owner, Cirafesi was responsible for the ongoing management of the product development, innovation, bidding, customer engagement, engineering construction, and start-up work processes. As a European Region Director, Cirafesi organized training and application of continuous improvement tools in 11 countries. These efforts improved profitability by 5% to 20% in various units.

Cirafesi received his BA in genetics from Cornell University and an MBA from the Smeal College of Business at Penn State. He is a Certified Management Accountant.


Ralph Smith

Ralph Smith is the executive vice president of strategic services for Orion Development Group. In this capacity, he is responsible for facilitating the implementation of strategic plans and strategic measurement systems for clients in all sectors. Mr. Smith has personally supervised the performance improvement efforts in more than 100 organizations worldwide. He is the author of the highly rated text Business Process Management and the Balanced Scorecard.

Client successes that Mr. Smith has contributed to include:

  • Texas Children’s Hospital: Achieved dramatic gains in efficiency via quality improvement teams
  • Alcoa Packaging: Improved return on assets from -60% to +40% in 18 months
  • XL Insurance: Transformed from industry neophyte to industry leader less than four years after major acquisitions

He has also been a major supporter of strategic planning and balanced scorecard initiatives at CAN Insurance, two departments of the State of Michigan, Toshiba America Information Systems, Memorial Blood Center of Minnesota, and Delta Dental.

Over the last 25 years, Mr. Smith has utilized his strategic planning and process improvement experience and expertise for a diverse group of clients, including: Texas Children’s Hospital, BlueCross BlueShield of Illinois, Evangelical Community Hospital, Cingular Wireless, Fairfax County (VA), Dakota County (MN), Arbitration Forums, FedEx Kinko’s, and Johns Hopkins University. He has designed training solutions, facilitated team activity, and served as a consultant to management.

Mr. Smith has a master's degree in operations research from the Georgia Institute of Technology and a bachelor's degree in mathematics and statistics from the University of Georgia. He is a member for the American Society of Quality.


Amanda Dietz

Amanda Dietz is the vice president of project management and business analysis and a process management advisor for Orion Development Group. She has more than 25 years of experience in operations management, auditing, and process improvement.

Prior to joining Orion, Ms. Dietz attained extensive quality and process management experience in the corporate world, principally in the financial services sector. She served on the senior management teams at InTuition, Inc. and Florida Federal Savings Bank (later part of Wachovia Bank). As an instructor, Ms. Dietz consistently receives outstanding reviews from seminar participants.

Her training/consulting clients include:

  • Bank of America
  • Best Buy
  • Borders Group, Inc.
  • Consumers Credit Union
  • Daimler-Chrysler Financial
  • Duke Energy
  • Fingerhut Companies
  • Kuraray America
  • Ohio PERS
  • Santee Cooper
  • U.S. Postal Service
  • University Federal Credit Union

Ms. Dietz earned her BS in finance from Indiana University and MBA in international management from the University of South Florida. She is a Certified Quality Manager ASQ.





Michael A. Dalton, PhD, JD, CPA, CFP®, CLU, CHFC

An associate professor of accounting and taxation at Loyola University in New Orleans, Mr. Michael Dalton is the former chairman of the Certified Financial Planner Board of Examiners. He is a current member of both the Financial Planning Association and the Journal of Financial Planning editorial review board. He is also the author of a wide variety of other renowned professional financial planning texts, including the Dalton Review for the CFP® Certification Examination.


James Dalton, MBA, MS, CPA/PFS, CFA, CFP®

Mr. James Dalton is an adjunct faculty member at George Mason University. He received his MBA from Loyola University New Orleans and a master of accounting in taxation from the University of New Orleans. Mr. Dalton also holds a bachelor of science in accounting from Florida State University. Mr. Dalton has served as a member of the CFP Board of Standards July 1996, Comprehensive CFP Exam Pass Score Committee, and the Journal of Financial Planning editorial review board.

Mr. Dalton is the president of Money Education, a former executive VP at ATI, a former senior vice president at Kaplan, the former president of Dalton Publications, and a former senior manager at KPMG, concentrating in personal financial planning, investment planning, and litigation services. He is the author of Kaplan Financial's Personal Financial Planning Series—Understanding Your Financial Calculator and Understanding Your Financial Calculator for the CFA Exam. Mr. Dalton is also co-author of the Money Education Retirement Planning and Employee Benefits textbook, the Money Education Fundamentals of Financial Planning textbook, the Money Education Cases in Financial Planning textbook, BISYS CFA Study Notes Volumes I and II, Kaplan Financial's Personal Financial Planning Theory and Practice, Personal Financial Planning Cases and Applications, and the Schweser Review for the CFP Certification Examination.


David W. Durr, PhD, CFA, CFP®

Dr. Durr is a professor and the Arthur J. Bauernfeind Chair in Investment Management at Murray State University. He also directs the program in personal financial planning that is registered with the Certified Financial Planner Board of Standards Inc. Durr has worked with investment and financial services professionals across the country. For several years Durr has taught financial planning seminars and classes throughout the United States. Durr has taught courses in investment management, corporate finance, derivatives, portfolio management, and risk management. Durr is co-author of Dalton CFA® Review: Study Notes Volume I and II (Dalton Publications, LLC). He has published articles in several journals including Advances in Investment Analysis and Portfolio Management, Review of Quantitative Finance and Accounting, Managerial Finance, Journal of Financial Service Professionals, and Advances in Taxation. Durr earned a BBA at the University of Texas at Austin, an MBA from Stephen F. Austin State University, and a PhD from the University of North Texas.


Joseph M. Gillice, MBA, CPA, CFP®

Mr. Gillice is a co-founder and the president of Dalton Education, LLC. Dalton Education is an innovative e-learning education company that offers education programs in partnership with some of the most prestigious universities in the country, such as Emory University, New York University, Northwestern University, Pepperdine University, and Wake Forest University. Dalton Education offers innovative education programs in financial planning, The Dalton Review for the CFP® Certification Examination, paralegal education, project management, and social media. Previously, Mr. Gillice was the director of University Programs for BISYS Education Services, where he implemented and managed financial planning programs at Georgetown University, Duke University, and many others. Mr. Gillice is a former adjunct faculty member at Georgetown, Northwestern, and Duke Universities where he taught financial planning, insurance and investment planning. He is the author of Financial Calculator Essentials, co-author of Fundamentals of Financial Planning, The Dalton Review Pre-Study Materials in Investment Planning and Fundamentals of Insurance Planning. Mr. Gillice has a master of business administration from Georgia State University and a finance degree from Florida State University.


Thomas P. Langdon, JD, CPA, CFA, CFP®, CLU, CEBS

Mr. Langdon has held numerous leadership positions, having served on the Board of Examiners of the Certified Financial Planner Board of Standards, as academic advisor to the Society of Financial Service Professionals Business and Compensation Planning Section and as an education committee member for the Financial Analysts of Philadelphia. Mr. Langdon’s articles have appeared in Financial and Estate Planning Quarterly and The American Bar Association Small Firm Digest, among other publications.


Mariette T. O'Malley, JD, CPA, CFP®

Ms. O'Malley is a tax partner in private practice focused on individual tax and financial planning issues. She is a frequent lecturer on tax and financial matters to local business and civic groups, a contributing speaker to the American Institute of Certified Public Accountants (AICPA), and a contributing author to a CPE course on 401(k) plans designed for the Internet. Ms. O'Malley has taught review courses for CPA exam candidates and the CFP® Certification Examination. She is a member of the American Association of Attorney-Certified Public Accountants, AICPA, and American Bar Association.





Raven Catlin, CPA, CIA, CFSA, CRMA

Raven Catlin, CPA, CIA, CFSA, CRMA is an internationally recognized expert, speaker, and consultant in risk management and internal auditing. She has over 17 years of internal audit experience and 13 years of seminar instruction and facilitation. Through her lively and interactive seminars and presentations, you will gain valuable skills, motivation, and belief systems to achieve success.

Raven is a graduate of Virginia Commonwealth University. Before starting Raven Global Training (formerly Raven Lane, LLC) in 2006, Catlin was a Consultant for Jefferson Wells and a Senior Manager at Protiviti. She held internal audit positions with Freddie Mac, Bank of America (formerly NationsBank), and Philip Morris. Raven is an active member of the IIA, including serving as District Representative for the Caribbean and Washington DC Metro chapters. She also served in President, Board Member, and chairperson positions for the Northern Virginia and Charlotte chapters since 1998. Raven is a contributing author to IIA’s CIA Learning System and has been published in Internal Auditor.






John Lucien Grillo, CFM, FMP

John Lucien Grillo, CFM, FMP began his career in facility management in 2002 with the University of Connecticut. He then earned a position as Facility Specialist with the Library of Congress. Since 2007, he has worked for the Library in a variety of roles including facility data analyst for life safety hazard abatement, contract administrator for custodial services, quality assurance inspector, and sustainability leader. As the Facility Specialist assigned to the Jefferson Building, he developed specialized skills in managing O&M for historic buildings and project management for hazardous materials abatement. John joined the IFMA Capital Capital Chapter and currently serves as the Co-Chair of the Emerging Leaders Team. He also is a visual artist and illustrator and speaks fluent Japanese. He teaches FM 100.


Richard Fanelli, AIA, CFM, IFMA Fellow

Richard Fanelli, AIA, CFM, IFMA Fellow, is a founding principal of Fanelli-McClain Design Studios, a commercial interior planning firm in Fairfax, VA. He also is a long-time instructor for IFMA International and has been a contributing author for four BOMI Institute facilities management text books. Mr. Fanelli served as the president of the Capital Chapter of IFMA and has served on the board of directors of IFMA International. He is a regular contributor for the Washington Business Journal where he writes articles on project management and workplace issues. He teaches FM 110, 200, 224, and 300.


Edward J. Hamer, CFM, FMA

Edward J. Hamer, CFM, FMA, is the director of facilities services at The Madeira School and has previously worked at Durham Academy and the University of Pittsburgh. He has held memberships in APPA, BOMA, and IFMA and graduated from the APPA Institute. He has more than 20 years of experience in facilities management and been responsible for all aspects of facilities management including, janitorial services, security, operations and maintenance, project management. He is an active member of the Capital Chapter of IFMA. He teaches FM 100, 115, 200, and 220.


Frank L. Henry, JD, CFM

Frank L. Henry, JD, CFM, works for the Association for Supervision and Curriculum Development headquartered in Alexandria, VA, and has more than 18 years of facilities management experience with companies in the Washington, D.C. area. Mr. Henry holds a juris doctorate degree from the George Mason University School of Law, and a MS degree in administration from Central Michigan University. He has been awarded the CFM designation. He teaches FM 100, 200, and FM 220.


Christopher P. Hodges, MS, PE, RRC, CFM, LEED-AP, IFMA Fellow

Christopher P. Hodges, MS, PE, RRC, CFM, LEED-AP, IFMA Fellow, is a founding principal of Facility Engineering Associates. He has over 25 years experience in the evaluation, design, and project management of building repair and restoration projects and facility management. He teaches FM 100, 115, 224, and 710.


Charon Samuels Johnson CFM

Charon Samuels Johnson CFM has 25 years of experience in facility management. Charon has managed facilities in both the private and public sector. In the private sector she has served as the Manager of Occupancy Planning at Accenture and the Employee Services Manager for the Marketing Headquarters of Kraft Foods Global in Glenview, IL. Mrs. Johnson joined the public sector in 2004 at the Library of Congress, where she has served as the Manager of Facility Design and Construction, supporting all design and construction activities for more than 5.5 million square feet and as the Deputy Chief of Facility Services with primary responsibility for program management, staff development, and strategic planning interface. Charon is currently serving as the Chief of Space Utilization, Planning and Design with oversight of workplace strategies, space planning, project delivery services, and facility information management. A Howard University alumnus, Charon received a bachelor’s degree in interior design with a concentration in secondary education. She teaches FM 200 and FM 220.


David Leathers, CFM

David Leathers, CFM, has been in the facility and property management field for 30 years. He is Director of Facilities and Business Operations for Glen Echo Park Partnership for Arts and Culture in Glen Echo, MD. He teaches FM 100, 115, 205, 220, 224, and 300.


Ted Mattingly, CFM

Ted Mattingly, CFM, is the facility manager for the National Recreation and Park Association Headquarters in Ashburn, VA. He has more than 16 years experience in facility management, administration, operations and maintenance of commercial, industrial and institutional facilities. He is a 1999 graduate of the George Mason University Professional Certificate in Facility Management Program and has been a certified facility manager since 1999. He teaches FM 100, 115, 200, and 220.


W. Kirtley Miller, Jr. (Kirt), B Arch, CFM, IFMA Fellow

W. Kirtley Miller, Jr. (Kirt), B Arch, CFM, IFMA Fellow, was employed by Verizon Communications for 25 years in various real estate planning, project management, and disaster recovery capacities. He participated in Verizon's 9-11 New York City disaster recovery efforts including the provisioning of temporary and permanent space for 2,300 displaced employees. Mr. Miller has also written and teaches courses for IFMA and is a past IFMA chapter president and IFMA International Board of Directors member. He is currently employed as a corporate real estate consultant and supports clients in strategic and tactical planning and implementation efforts. He teaches FM 100, 110, 220, and 720.


Jennifer Olson, LEED AP, MBA

Jennifer Olson, LEED AP, MBA, is a principal at KGO, a project management consulting firm in Washington, D.C. Ms. Olson manages projects in both the private and public sector. Ms. Olson expertly leads clients through projects by directly handling strategic planning, design, construction, procurement, team building and change management. Ms. Olson received a bachelor’s degree in psychology from the University of Maryland and her MBA from Loyola University with a concentration in leadership. She teaches FM 200, FM 220, and FM 224.


Richard Payant, MA, CFM, CPE

Richard Payant, MA, CFM, CPE, is director of facilities management at Georgetown University with over 20 year of experience in facility management. He teaches FM 100, 115, 220, and 401.


Matt Pierce, MBA, CPM, CFM

Matt Pierce, MBA, CPM, CFM, is a Senior Manager for Buchanan Properties, an asset and property management subsidiary of Buchanan Partners. Mr. Pierce has served on the education committee of the IFMA capital chapter and been an instructor for the REAP program. Mr. Pierce's focus is on leasing, asset management, and property management. He is an active member of IREM. He teaches FM 205 and 226.


John T. Pivik, MS, CFM, PE

John T. Pivik, MS, CFM, PE, manages facilities operations and maintenance for The World Bank. He has 15 years as a consulting engineer (HVAC and energy management) and eight years as a facility manager. He teaches FM 115, 205, 220, and 715.


Jon W. Pointer, BS, CFM

Jon W. Pointer, BS, CFM, has served as a frontline manager within the Facilities Department of Montgomery College for more than 20 years. He holds a BS in business and management with an emphasis in finance from the University of Maryland University College and a Professional Certificate in Facility Management from George Mason University. He has served as an adjunct faculty member at Montgomery College since 1998. He teaches FM 100, 115, and 220.


Mayra Portalatin BS, SFP, LEED AP O&M

Mayra Portalatin BS, SFP, LEED AP O&M is a project manager at Facility Engineering Associates. She is a civil and environmental engineer with over 14 years of consulting experience in building investigations ranging from environmental to building condition assessments. In addition, Portalatin has managed various construction projects, including contract administration and oversight of renovation and demolition projects with hazardous material abatement components. She has participated and managed sustainability assessments, LEED Certification projects, and carbon emissions inventory projects. She teaches SUSB 0400 and 0700.


Steve Roberts, CAE, CFM

Steve is the Executive Director of State Services Organization (SSO) and is responsible for organizational excellence, strategic planning, and leadership of the organization. Prior to SSO, he was the Director of Facilities for Dewberry, an architectural and engineering firm. Steve has been a George Mason Instructor since 2006 for the Professional Certificate in Facility Management. In addition, to his CAE and CFM credentials, Steve also has the Professional Certificate in Facility Management from George Mason. He is a graduate from the University of Central Florida with a degree in Public Administration and a Master of Business Administration from Averett University in Virginia.


Maureen Roskoski, BS

Maureen Roskoski, BS, is a corporate sustainability officer at Facility Engineering Associates. She has worked with existing facilities on LEED certification, energy management, and sustainability policies during her 15 years of practice. She has taken several clients through the LEED-EB certification process. Ms. Roskoski has worked with federal facilities on energy audits, preparing Stratgic Sustainability Performance Plans, and energy and sustainability training. Maureen is a co-author of the IFMA How To Guide Series publications on GNERGY STAR and Green Building Rating Systems. She holds a BS in environmental earth science and teaches SUSB 0400 and 0700.


Ronald V. Sachse (Colonel, Retired USAF), CFM, PMP

Ronald V. Sachse (Colonel, Retired USAF), CFM, PMP, has over 25 years of increasing responsibility and complexity in program management dealing with local to enterprise level planning, design, construction, and installation/facility management. His responsibility has also included program management for military housing, fire protection, aircraft crash and rescue, explosive ordnance disposal, and emergency management. As an officer in the U.S. Air Force he served as a Base Civil Engineer (Facility Director), Commander of Civil Engineer Squadron, Advisor to the Deputy Assistant of the Air Force for installations and The Civil Engineer of the Air Force, and he also served as the Associate Civil Engineer of the USAF (Chief of Staff and Operations). He hold a bachelor's degree in architectural studies and a masters of architecture. He currently is a senior program manager for Scitor Corporation, working as a consultant to the government. He teaches FM 100, 110, 224, and 715.


Stephen P. Sakach, CFM CPE

Stephen P. Sakach, CFM CPE is the Chief of Facilities Operations at the International Monetary Fund. Prior to his current role, he was a facilities management consultant and spent 12 years in security, construction and facilities management at Georgetown University. Mr. Sakach has a broad background in facilities management specializing on fact-based management using technology-enabled processes and outcome-based metrics to measure and communicate value as opposed to just costs. He has managed both in-house and fully outsourced work forces across the full range of facility management and construction services. He teaches FM 100, 115, 225, 401, and 403.


Randy Sinkler, BS

Randy Sinkler, BS (General and Industrial Engineering), retired from the federal government with over 30 years of experience as a senior facility manager. He managed facility operations at three major U.S. Army bases, with the U.S. Corps of Engineers, Department of Energy, General Services Administration, and the Federal Housing Finance Agency. Mr. Sinkler engaged in all facets of facility management including operations and maintenance, design and construction management, budget development and execution, contract management, business continuity and security, and real estate management. He teaches FM 100, 115, 200, 205, and 220.


Martin J. Suydam, BS, MS, ED

Martin J. Suydam, BS (Math), MS (Civil Engineering), ED (Information Technology), has 45 years of military, government, and industrial management experience. Currently, he is the president of FOCUS Consulting, Inc. and a professor at Washington College teaching undergraduate mathematics and computer science. He is also an adjunct faculty member at George Mason University teaching civil engineering information technology (graduate). IFMA Member. He teaches FM 100, 200, 220, and 224.


Jim Van de Voorde, MS, PE, CFM

Jim Van de Voorde, MS, PE, CFM, has over 28 years of experience in facilities management. He is a retired naval officer, where he served for 20 years of active duty in a variety of public works and facilities management positions responsible for engineering, design, safety, project management, and operations and management functions. He also has experience in critical infrastructure and emergency planning and the use of geographic information systems for creating a common operating picture and improving effectiveness of delivering facilities services. He currently manages his own facilities consulting firm, Potomac Facility Consulting, LLC. He teaches FM 406.


Charles H. Washington, CFM

Charles H. Washington, CFM, has 39 years of experience in facilities management with a primary focus on facilities operations and maintenance, and, environmental safety and health. He is an environmental safety and health professional for Lockheed Martin in Manassas. He is also an instructor in Lockheed Martin's ESH safety education program. He teaches FM 100, 115, and 225.


James P. Whittaker, PE, CFM, CEFP, FRICS

Jim Whittaker is currently Engineering Services Director – Americas, within the Global IFM platform for JLL. Prior to joining JLL in 2017 he was President/CEO of Facility Engineering Associates (FEA). He has both bachelor and master’s degrees in engineering and is a registered professional engineer. He is credentialed through IFMA as a certified facility manager (CFM), APPA’s Certified Educational Facilities Professional (CEFP), and is an FM instructor with IFMA and George Mason University. Jim is also a Fellow of the Royal Institute of Chartered Surveyors (FRICS).

Mr. Whittaker is a Past Chair, Board of Directors for the International Facility Management Association (IFMA) and current Chair of the FM Research and Benchmarking Institute. In 2011, he was also appointed to and currently serves as Chair of the National Academies of Sciences, Engineering and Medicine - Board on Infrastructure and the Constructed Environment (BICE). Jim has authored several books, journal articles and research papers on FM competencies, FM technology optimization, FM standards and best practices, and industry trends.

Jim serves on the U.S. Department of State Overseas Buildings Operations Industry Advisory Panel (IAP) and previously with the Brigham Young University FM Degree Program Industry Advisory Group (IAG). He is also a member of the National Institutes of Building Sciences (NIBS) Facilities Maintenance and Operations Committee (FMOC) revising the Whole Building Design Guide (WBDG).

Jim is also currently Chair and head of the U.S. delegation of the ANSI US/TAG for the ISO TC/267 FM Standards and Convenor for ISO 41001 FM management system standard. He is also a Work Group lead on the current U.S. ANSI Facility Total Cost of Ownership standard (ANSI TCO 1000).


Sean Yarup, MPH

Sean Yarup, MPH, is the environmental safety coordinator for Montgomery County Public Schools responsible for managing the indoor environmental quality program. With over 20 years of experience, Mr. Yarup has managed environmental safety and health programs at both Georgetown University and George Washington University. He teaches FM 225.





Matthew Bechdol, MS, MBA

Matt Bechdol has an MBA from Indiana University, an MS in agricultural economics from Purdue University, an MS in geographic and cartographic science from George Mason University, a BS in public affairs and environmental science from Indiana University, and a Certificate in Public Affairs from Rijksuniversiteit, Leiden—The Netherlands. Mr. Bechdol is President of GeoSilos, a consulting firm focused on leveraging mapping analysis for the food and agriculture sector. For twenty years, Mr. Bechdol has specialized in applications of spatial analysis and remote sensing for agriculture and natural resources. He is also the Interim Executive Director of the Coalition for Farmer Agronomic Data; a coalition of agribusinesses, universities, and agricultural industry organizations which represent American growers in the new era of data driven agricultural production. He began his career as a consultant at the NASA Goddard Space Flight Center investigating imaging, wireless, and GIS technologies for precision agriculture. He then spent a decade at ESRI, the world leading geographic information system software firm. There he managed a team supporting the US Department of Agriculture’s geospatial technology and business integrations to solve agricultural problems from precision farming to global crop forecasting. Mr. Bechdol teaches Advanced Map Design.


Christopher Bruce

Christopher Bruce is a former President of the International Association of Crime Analysts. Now an independent trainer and consultant, he was a crime analyst at the Cambridge (MA) Police Department from 1994-2001, a crime analyst at the Danvers (MA) Police Department from 2001-2011, and the Analytical Director for the Data-Driven Approaches to Crime and Traffic Safety program of the U.S. Departments of Transportation and Justice from 2011-2012.

Mr. Bruce teaches crime analysis and criminal justice courses at Tiffin University and Western Oregon University, and he has taught at Suffolk University, the University of Massachusetts at Lowell, and Westfield State University. He has written or edited four books on crime analysis topics, including Exploring Crime Analysis (2004/2008, International Association of Crime Analysts), Better Policing with Microsoft Office (2005/2009, with Mark Stallo), and Spatial Statistics in Crime Analysis: Using CrimeStat III (2009/2011, with Susan Smith). His specialties and interests include Microsoft Access, crime mapping, spatial statistics, CrimeStat, tactical crime analysis, traffic accident analysis, and designing models for prediction and prioritization. Mr. Bruce teaches Crime Mapping & Analysis.


Anthony Calamito

Anthony Calamito has a BS in geography with a focus on GIS from The Pennsylvania State University, and is currently the Federal CTO at Boundless Spatial, Inc. Prior to that he worked for a contractor in North Carolina and as a defense technical analyst for Environmental Systems Research Institute (ESRI) in Washington, D.C. As a technical analyst Mr. Calamito has experience working with many organizations in both the Defense and Intelligence community, providing technical support, product implementation, and creating product demonstrations for all parts of the ESRI product suite. Past experience also includes support to many other federal customers such as DHS and USDA, and teaching GIS to landscape architecture students at Penn State. He has been featured on stage as a speaker and presenter for several ESRI User Conferences. Mr. Calamito teaches Introduction to GIS and Geographic Theory and Analysis.


Craig Cleveland

Craig Cleveland is a solution engineer with Esri and has worked out of their Vienna, VA office since 2010. Mr. Cleveland’s efforts focus on applying the use of GIS for facilities management, as well as serving the Defense and Intel communities. Prior to Esri he spent 10 years in the consulting GIS industry in upstate New York. His work in New York was largely concentrated on the state and local government markets, with an emphasis on high end systems integration, geodatabase design and implementations, and managing custom development projects. He was also an Esri Authorized Instructor for multiple courses through which he taught hundreds of students the use of ArcGIS Desktop. He began his career after graduating magna cum laude from the University at Albany with a dual degree in geography and urban studies & planning. Craig currently holds multiple Esri GIS certifications related to ArcGIS Desktop and the Geodatabase, as well as his GISP certification. Craig teaches Introduction to GIS and Components of GIS.


Kevin M. Curtin, PhD

Dr. Curtin received his PhD in 2002 from University of California – Santa Barbara and an MA in 1996 from University of Illinois at Chicago. His BA in 1995 is from University of Illinois at Chicago. He is an associate professor of geography at George Mason University. He performs primary research in the field of Geographic Information Science with specializations in facilities location science, urban and environmental resource allocation, data modeling and database design, and transportation, logistics, and network GIS. He has geographic area specializations in Colombia and Sardinia. Dr. Curtin teaches extensively at both the undergraduate and graduate university levels, and has developed several classes including a series of GIS courses, as well as, a graduate course in network GIS that is offered nowhere else in the world. Professor Curtin uses his skills in facility location to determine the optimal locations for many types of facilities given a goal to optimize and a set of constraints. He disseminates his research through publication in peer-reviewed geographic journals (including recently Geographical Analysis, Networks and Spatial Economics, The Journal of Geographical Systems, Studies in Conflict and Terrorism, and The International Journal of Geographical Information Science) in addition to conference presentations and articles in edited volumes. He has received grants from a variety of local, state, and federal agencies for both primary and applied geographic analyses. He serves on several administrative committees within the university and performs service to the discipline of Geography and the academy through peer-reviews of the research of others. Dr. Curtin teaches Components of GIS and Spatial Statistics and Geostatistical Analysis.


Barry Haack, PhD

Barry Haack has a PhD in geography from the University of Michigan, an MA in geography from San Diego State University, and a BS, also in geography, from the University of Wisconsin. He is professor of geographic and cartographic sciences at George Mason University where his primary teaching responsibilities and research activities are in aerial photo interpretation, remote sensing, and GIS. Among his principal research interest and experience has been the application of remote sensing technologies and geographic information systems in developing countries. He has conducted extensive basic and applied remote sensing research, including manual and computer analysis of data from conventional aircraft platforms and satellites and the integration of that data into a GIS. Dr. Haack teaches Integration of Remote Sensing and GIS.


Kenneth F. Holbert, Jr.

Kenneth Holbert is the management analyst for the Town of Herndon, VA where he manages and supports GIS related projects. He holds a BA in geography specializing in GIS, from the University of Washington in Seattle. An authorized ESRI ArcGIS instructor, Mr. Holbert teaches Introduction to ArcGIS at George Mason University. He has nearly two decades of GIS experience in both the public and private sector organizations including ADC Maps, WSSC, ESRI, U.S. Navy, and Fairfax County. He has worked on GIS projects ranging from utility mapping, cadastral automation, environmental analysis, Internet map publishing, and asset management. Mr. Holbert has been the president of the ESRI Mid Atlantic Users Group and is a member of the NOVA GIS Managers group and MWCOG GIS Committee. He is a competent toastmaster and has spoken several times at GIS conferences.


David J. Simms, GISP

Currently a consultant and functioning as senior GIS analyst, David Simms is responsible for conducting standards of cover, fire station location, and consolidation feasibility study and analyses. He holds a certificate as a certified GIS professional from the GIS Certification Institute, and has more than 29 years of GIS and cartographic experience in the private sector and in local and federal government.

Mr. Simms remains current with the latest GIS technologies by attending and presenting at the ESRI International and other GIS user conferences. In 2005, he coordinated the first fire and rescue GIS users group in the Northern Virginia area consisting of five local jurisdictions. At the time of his retirement from the Prince William County Department of Fire and Rescue Services, Mr. Simms was the Department’s chief technical program analyst.

As chief technical analyst for Prince William County, Mr. Simms was responsible for integrating GIS and other technology to generate and analyze system performance measurement. He also supported the development of station location studies, apparatus deployment modeling, and preparing for and recovering from disasters. Mr. Simms managed the county's Planning and Intelligence Group, Situation Unit during EOC (Emergency Operations Center) activations, and established procedures using GIS during emergency or disaster events. He also worked as head of GIS Development and Maintenance with Prince William County in 1988 and was instrumental in the initial development of the county's first GIS, managing the three-and-a-half-year effort of parcel automation.

Mr. Simms authored technical papers entitled “Optimizing Fire and Rescue Services using GIS”, “Mass Casualty Data Management System”, and “Challenge: Creating Regional 911 Response Orders & Medevac First Dues”, all published on the ESRI web site, and four map publications: “Unit Travel Time Zones,” published in the 1998 ESRI Map Book and The ESRI Guide to GIS Analysis, Volume 1, 1999; “Epidemiology and GIS,” published in the ESRI 2001 Map Book; and “Station Location Analysis,” published in the ESRI 2003 Map Book.

He also contributed to the completion of many foreign and domestic cartographic projects during his tenure in the U.S. Army which started at the Defense Mapping School in 1977, and worked as manager of production and quality control for topographic products during his tour of duty in the military. Mr. Simms teaches Emergency Management with GIS.


James Sullivan

James Sullivan works for Esri as a solution engineer in their Vienna, Virginia office, where he supports the defense and intelligence communities. Prior to working for Esri, Mr. Sullivan spent six years in the army as an engineer officer, the last two of which were spent at the National Geospatial-Intelligence Agency. While at NGA, Mr. Sullivan worked in the National Geospatial-Intelligence College where he achieved his senior instructor certification through regularly teaching five courses ranging from beginner level GIS to advanced level courses on python and model builder. He holds a bachelor of science from the United States Military Academy at West Point in geospatial information science, and also has an ArcGIS Desktop Associate Esri Technical Certification. Mr Sullivan teaches GeoDatabase Design & Implementation.


Phil Tivel, MS

Phil Tivel is a GIS Software/Data Engineer with BigBear. He uses his knowledge of GIS, GIS applications, and programming to help develop new mapping software. Mr. Tivel also spent three years as a GIS instructor for the federal government where he taught five different GIS courses that ranged from teaching fundamental GIS concepts to more complex classes that utilized python to assist in geospatial analysis. Prior to that Mr. Tivel spent eight years performing the duties of a GIS specialist, assisting in the creation of many geospatial products. His educational background includes a BS and an MS in Earth Systems Science. Both degrees were earned at George Mason University. Mr. Tivel teaches Introduction to Python Scripting for ArcGIS.


Yeoanny A. Venetsanos, LS, CMS, GISP

Yeoanny Venetsanos has over 14 years of professional experience in the geospatial sciences. He has worked for private firms (Sam Whitson Land Surveying and Wetland Studies and Solutions, Inc.) and for public agencies (AmeriCorps National Civilian Community Corps, USGS, and Fairfax County Park Authority). He currently works for the Prince William County Service Authority (PWCSA) where he serves as a senior GIS Analyst. He provides geospatial analysis, modeling, database management, and workflow management on complex environmental, cultural, engineering, and land surveying projects utilizing esri, Autodesk AutoCAD, Microsoft Office, Microsoft .NET, Python, Microsoft SQL Server and Oracle technologies.

Mr. Venetsanos’ teaching experiences include teaching part-time for Fairfax County Public Schools (FCPS) Adult and Community Education (ACE) as a Land Surveying instructor for the Virginia Land Surveying Apprenticeship program and for the Virginia Association Surveyors (VAS) as an exam preparation instructor for the past three years. Mr. Venetsanos has offered numerous seminars on the integration of Esri and AutoCAD technologies at various state surveying association meetings. Academic subjects include: geometry, trigonometry, error analysis, linear and angular measurement, differential leveling, traverse analysis and adjustment, horizontal and vertical curves, topographic surveys, GIS, CAD, GPS, photogrammetry, mapping standards, and Fundamentals of Surveying (FS) exam preparation.

Mr. Venetsanos is a licensed Land Surveyor in the Commonwealth of Virginia and Washington, D.C. He is certified as a GIS Professional (GISP) through the Geographic Information Systems Certification Institute (GISCI) and as a Certified Mapping Scientist - GIS / LIS (CMS) through the American Society for Photogrammetry and Remote Sensing (ASPRS). He received an AS in general studies from Northern Virginia Community College (NVCC) in 1997, a BA in biology from George Mason University in 2000, completed the five-year Virginia Land Surveying Apprenticeship Program in 2007, and received a Graduate Certificate in Geographical Information Sciences from George Mason University in 2009. He is currently a member of the Virginia Association for Mapping and Land Information Systems (VAMLIS), the Virginia Association of Surveyors (VAS) where he serves on the Mount Vernon Chapter Board, and the National Society for Professional Surveyors (NSPS). Mr. Venetsanos teaches Introduction to ArcGIS.


Paul Young, MA

Paul Young is currently the U.S. Geological (USGS) Survey Deputy Associate Director for Energy and Minerals, and Environmental Health where he helps to oversee energy and mineral research and resource assessments and environmental health studies including water and biological contamination.

While in college, Mr. Young worked at the U.S. Bureau of the Census Geography Division where he compiled and digitized maps and created digital geographic data. Since 1986 he has worked for the USGS. His early career at USGS included compiling topographic and geologic maps. He then worked for several years developing new computer systems used for map digitizing, image analysis, and geographic information systems (GIS). He served as the Director of the USGS Cartographic Technology Laboratory and then supervised the Applications Research Section where employees worked on a wide variety of natural resource and environmental applications and GIS projects. He served for six years in the USGS Office of the Director where he held a number of senior positions. From 2003 to 2010 he has held several positions in the USGS Eastern Region including Geography Program Officer where he led long term planning and integrated science activities. Paul also served as Regional Chief Scientist where he coordinated integrated science projects and USGS regional science with National Park Service, U.S. Fish and Wildlife Service, and Bureau of Land Management. The Department of the Interior awarded him its Superior Service Award in 1995 and Meritorious Service Award in 2012.

Mr. Young wrote a chapter titled “Spatial Database Revision” for Basic Cartography Volume 3 published by the International Cartographic Association in 1996. Paul is a member of the Association of American Geographers and the Cartography and Geographic Information Society where he served for six years as the Secretary-Treasurer. He chaired the AutoCarto 2010 Research Symposium which took place in Orlando, Florida in November 2010. He is on the planning committee for the 2017 International Cartographic Conference to take place in Washington, D.C.

Mr. Young graduated from the University of Akron with a bachelor of science in geography/cartography in 1986. In 1990 he graduated from the University of Maryland with a master of arts in geography. The American Congress on Surveying and Mapping and the National Geographic Society awarded him scholarships.

Since 1997, he has taught continuing education and graduate level GIS courses at Northern Virginia Community College, the University of Maryland- Baltimore County, and George Mason University. Mr. Young teaches Introduction to Spatial Analysis.





Adam R. Calli, SWP, SHRM-SCP, SPHR

Adam R. Calli, SWP, SHRM-SCP, SPHR, is the Founder and Principal Consultant of HR consulting firm Arc Human Capital, LLC and has been in the HR field since 1998. Adam’s big break in HR came when he worked for Hyatt Hotels and Resorts in operations. It was there that he realized he had a knack for dealing with his team members and discovered that he could turn that into a full blown career in Human Resources. His career choice has allowed him to work in a wide range of industries, including hospitality, commercial banking, television production, defense contracting, software and critical communications, and now HR consulting.

His extensive experience in training includes having served as Educational Petty Officer for his unit while in the Navy; volunteer CPR instructor for the American Red Cross; teacher of corporate service and management training with Hyatt; and now teaching HR courses for George Mason University Executive and Professional Education. He has completed multiple Executive and Professional Education courses leading to HR certifications and is excited to help develop the next generation of HR professionals through his work with Executive and Professional Education.

Julie Coolbaugh Detwiler, SHRM-SCP, SPHR

Julie is the Vice President of Human Resources for MBP, a multi-disciplined Engineering firm in Fairfax, Virginia. She has more than 25 years experience in human resources, payroll, accounting, and business management.

Julie enjoys using her Human Resources skills to identify and solve business problems and has a track record of managing change with efficiency. She is responsible for multiple HR programs at MBP, including Compensation Strategy, Diversity and Inclusion, Employee Relations, and Talent Acquisition.

Julie holds a Masters Degree in Human Resource Management from Villanova University.

Ed Hasan, MBA, SHRM-SCP, SPHR

Ed Hasan, MBA, SHRM-SCP, SPHR is a results-driven operations and administration executive with experience in various industries such as retail, finance, hospitality, healthcare, transportation, and education within both for-profit and non-profit sectors.

Hasan currently serves as the Executive Director of MGH Operations and Administration at the Immune Tolerance Network (ITN). In this role he supports Massachusetts General Hospital (MGH) staff in both the Boston, MA and Bethesda, MD offices.

Hasan also serves as an instructor for George Mason University Executive and Professional Education teaching its Human Resource Management Certificate Program.

In 2013, Hasan was selected as one of George Mason University’s “20 Prominent Patriots in Business,” exemplifying his engagement as a citizen, a well-rounded scholar, and a person prepared to act through innovation, resourcefulness, and entrepreneurialism. In 2014, Hasan was a nominee for The Human Resources Leadership Awards (HLRA) in two categories: Innovation and Corporate Social Responsibility.

Hasan received a BS in decision sciences & management information systems at George Mason University and an MBA from the University of Scranton's Kania School of Management. He is also a SHRM Senior Certified Professional (SHRM-SCP) and is a Certified Senior Professional in Human Resources (SPHR).

Hasan is a member of the Society of Human Resources Management and the American College of Healthcare Executives.

Thersa Hutton-Sherman, SHRM-SCP, SPHR, GPHR

Thersa Hutton-Sherman, SHRM-SCP, SPHR, GPHR, provides a variety of human resource consulting services to clients, offering guidance and assisting in the development, design and implementation of HR strategy and programs.

Hutton-Sherman has worked with government agencies and companies in the telecommunications, manufacturing, government contracting, and business service industries. Her areas of expertise are recruiting, training development and implementation, process and policy design, HR audits and employee relations.

Hutton-Sherman has been an instructor for George Mason since 2007, conducting training in both an open-enrollment environment and to clients conducting corporate sponsored training.

Prior to her career in human resources, Hutton-Sherman served as Director of Business Process and Policy for Net2000 Communications. She received her bachelor’s degree in communications and business from Shepherd University. In addition to her HR expertise, Hutton-Sherman has an associate’s degree in paralegal studies and has held numerous management positions in sales, finance, and administration. She serves as a mentor to other HR professionals and performs volunteer work for several non-profit organizations.

Hutton-Sherman is an active member of the Society for Human Resource Management. She is a certified Senior Professional in Human Resources and a certified Global Professional in Human Resources.

Donna Schiele, SPHR, SHRM-SCP

Donna Schiele has been in the HR profession for over 25 years. She is currently employed with Chemical Bank (formerly known as Talmer Bank and Trust) as Vice President/Talent Development Partner. Donna recently transitioned to Organizational Development after 20+ years as an HR Business Partner. Her new role allows her to focus on training design and delivery, leadership development and many other exciting projects. Most recently she was responsible for supporting the following lines of business as an HRBP: commercial banking, credit, special assets, deposit operations, loan documentation, and treasury management. She has also been involved in several special projects which include creating, implementing and overseeing the college internship program, developing and facilitating Coaching for Success training, and integrating acquired banks.

Prior to joining Chemical Bank in 2013, she was with Citizens Bank for 13 years. She supported the South Michigan and Ohio Region consisting of 77 branches. Prior to working with the retail branch network, she supported many other business lines including but not limited to treasury management, commercial banking, public funds, investment center, financial management group, marketing, and mortgages.

Donna has been active with her local SHRM Chapter, Detroit-SHRM, previously known as HRAGD, since 1994. She served on the HRAGD board as VP of Member Services and is a Past President. She also served as Membership Director for MISHRM State Council.

Donna has been an ESL tutor with Macomb Literacy partners and currently volunteers for Leader Dogs for the Blind. She facilitates the online SHRM Learning System course offered through Eastern Michigan University and the online SHRM Essentials course for George Mason University. Donna is also an adjunct professor for Northwood University where she teaches Human Resource Management – MGT 2500.

Donna earned her bachelors in business administration and masters in human resource administration from Central Michigan University. She earned her SHRM-SCP certification through SHRM and her SPHR certification through the HR Certification Institute.

In her spare time she enjoys reading, traveling, exercising and spending time with family.

Paul Shibelski MBA, SHRM-SCP, SPHR, GPHR

Paul Shibelski MBA, SHRM-SCP, SPHR, GPHR, has held management and executive-level human resource positions since the mid-1970s. Strategic HR management, organizational, and HR planning are among his many areas of expertise. He is an expert witness on HR issues and regularly presents to groups on issues in the field. He formerly was a manager and HR Effectiveness leader in the advisory Washington Federal Practice with PricewaterhouseCoopers LLC. He currently works for the federal government in human capital strategy.

Shibelski has an MBA with human resource management focus from American University, where he also implemented the graduate program in Strategic Human Resource Management. He has been an instructor for the SHRM Learning System since 1995 offering the PHR/SPHR preparation course to over 3,000 participants over the years. He regularly teaches at various universities in the Washington, DC area, is former Maryland State director for SHRM and is former president of the Montgomery County, MD SHRM. He is the Maryland State Council Certification Director. He holds a life-time designation as a Senior Professional in Human Resources (SPHR) and also holds a Global Professional in Human Resources (GPHR) both through The HR Certification Institute. He also holds has the SHRM-SCP through The Society for Human Resource Management (SHRM).

Scott A. Wilson, PhD, SHRM-SCP, GPHR, SPHR

Scott A. Wilson, PhD, SHRM-SCP, GPHR, SPHR, is the Director of Global Human Resources for Ramboll Environ, a growing international environmental consultancy with offices in 35 countries. Ramboll Environ works with clients to help resolve their most demanding environmental and human health issues. Wilson has over 30 years of human resources leadership experience and oversees all aspects of Ramboll Environ’s human resources and human capital management. Prior to joining Ramboll Environ, Wilson lead global HR for Triple Canopy, a global security services provider and held a similar role for the R&D unit of Science Applications International Corporation (SAIC). Early in his career, he was employed by EDS/Hewlett Packard as a human resource business partner and completed human resource consulting engagements in Europe, Asia, and Australia.

Since 2001 Wilson has been an instructor for George Mason University Executive and Professional Education teaching the SHRM Learning system. He is a member of the Society of Human Resource Management (SHRM), HR People and Strategy, the Federation of International Employers and the World at Work Compensation Association. Wilson is a Senior Certified Professional through the Society of Human Resource Management, a global professional in human resource management (GPHR) through the Human Resource Certification Institute and a senior professional in human resource management (SPHR) also through the Human Resource Certification Institute. He earned a bachelor's degree in international business from George Washington University and a master's degree in business administration from the University of Florida. In 2010, Wilson earned a PhD in organizational management with a research emphasis on the management of international assignments.

In 2014, Wilson was profiled in the Volume 1 of CERTIFIED, a journal published by the Human Resource Certification Institute (HRCI), stating, “Wilson is passionate about HR certification and advocates the development of world class HR talent.”




Leadership: Inventing the Future

Olga Loffredi, Chief Executive Officer, Vanto Group


Olga Loffredi is the Chief Executive Officer of Vanto Group. She has spent the last 25 years studying, creating and developing high performance teams to consistently deliver breakthrough results beyond what was considered achievable. She has extensive experience working with organizations around the world in a wide variety of industries. As a specialist in negotiation and conflict resolution, she also has vast experience in building new relationships between diverse - even adversarial - groups in complex situations, including between investors, executives, unions, suppliers, and the community.

In her 20+ years of consulting, Olga has held the title of Vanto Group Global COO (since 2015), Vanto Group Americas CEO (1999-2015), and Loffredi & Associates Partner (since 1996). Prior to her consulting work, she served as the Director of Human Resources for Coca-Cola, Lojas Americanas S/A and S.C. Johnson Brazil. She also spent 5 years as a professor at the Federal University of Rio de Janeiro School of Education, Graduate School of Business Administration and Engineering (COPPEAD-UFRJ) and the IT Executive Program. She currently is a guest lecturer at the George Mason University School of Business and the University of Arizona Institute for Mineral Resources. Olga is a founding member of the Barbados Group, a cutting edge think tank dedicated to the study and application of human performance. She holds a PhD in Education and Communication from the University of Minnesota.


Steve Zaffron, Founder and Head of Research & Development, Vanto Group


As an internationally respected leadership authority, Steve Zaffron is noted for his ability to deliver provocative new perspectives on competitive advantage, organizational change, and transformational leadership. As the founder of Vanto Group, a consulting firm that designs and implements large-scale initiatives to elevate organizational performance, Zaffron has directed major corporate initiatives with dozens of Fortune 500 companies worldwide. He has spoken at the Harvard Business School, the Simon School of Business at the University of Rochester, and the Marshall School of Business at the University of Southern California. His groundbreaking book, The Three Laws of Performance (coauthored with David Logan), explores the underpinnings in performance in business and articulates a new theory about what underlies breakthrough results.





Kristin L. Allen, PE, PMP

Kristin L. Allen, PE, PMP is a senior partner with Business Performance Group. Over the past 25 years, Mr. Allen has held executive level positions in both privately held and publicly held corporations engaged in engineering, information technology, and management consulting. He has built and sold two successful businesses. For a period of two years, he served on the faculty of the United States Naval Academy, where he taught naval engineering, thermodynamics, and nuclear reactor physics.

Allen's project management experience includes analysis, design, development, implementation, and control of engineering, plant-referenced simulator, performance-based training, business process design, and information technology projects. For a major mid-Atlantic commercial nuclear utility, he developed a three-phase engineering project management process that was used by the utility to reduce the cost of engineering design projects. For a telecommunications engineering firm, he supervised the development of a software application that automated the project management processes associated with cell tower design and build-out. For a major utility equipment vendor, he supervised the design and construction of a portable vitrification system, used to process various forms of low-level radioactive waste. He has also project managed the development of more than $25 million in performance-based training programs for electric utilities.

Allen holds a BS in nuclear engineering and an MS in high energy physics. He is a registered professional engineer in the Commonwealth of Virginia.


Bruce Falk, PMP

Bruce Falk, PMP, a senior partner with H. C. Phoenix Group, has more than 35 years of experience as a project manager and consultant. He has worked in staff and management positions for IBM and consulted with many companies, helping both large and small organizations achieve significant success. At IBM, he initiated and led national teams in reengineering massive changes to long standing processes, resulting in notable savings, increased productivity, better morale and improved customer satisfaction. Falk currently teaches courses ranging from risk management, schedule and cost control, Earned Value Management, cost estimating, project management applications, leadership, requirements management, recovery of troubled projects, and presentation skills for technical experts to many Fortune 1000 companies and government entities.

Falk received a BA in history from the College of William and Mary and has done post-graduate work at Old Dominion University and the University of Richmond. He is a member of the Project Management Institute and the International Coaches Federation.


Susan Kudla Finn, PMP

Susan Kudla Finn, PMP, is a dynamic leader, compelling communicator and highly skilled lobbyist with an impressive track record of success leading seven diverse non-profit organizations. She most recently served as President and CEO of the Alzheimer’s Association’s National Capital Area Chapter where she was chief fundraiser and spokesperson. She currently serves as a strategic consultant, team facilitator, executive coach, and global communications consultant to corporate leaders, senior government officials, and nonprofit organizations.

Susan has taught a diverse portfolio of project management courses to over 2,000 students in Fortune 500 companies and 17 government agencies. She is an editor of The Complete Guide to Nonprofit Management, a best seller in John Wiley & Sons Management series. She received a Master’s Degree in Legislative Affairs from George Washington University and a Master’s Certificate in Project Management from George Washington University. Her undergraduate degree is in American Government from Georgetown University, where she also completed postgraduate work in international business. Susan has been globally certified in project management since 1999.


Michael Sands, PMP

Michael Sands, PMP, associate with Performance Business Group, has over 20 years of experience in management, organization development, and training with both the public and private sectors. As an independent consultant, Sands has provided training and technical assistance to both private and public firms. Sands has extensive experience as an Army officer in defense intelligence, management, and leadership and organization development.

As an Army officer, Sands served in numerous positions of significant responsibility. He led a project to create a new Army Reserve component intelligence organization with nationwide span of control of over 6,000 people and a budget of over five million dollars. He led the development of a software application affecting several levels of command and military service organizations in the Pacific region. Sands supported the creation of functional requirements for the first Army automated intelligence system. As a consultant, Sands supported firms seeking ISO 9000 certification, as well as process improvement initiatives. He has also provided over 5,000 contact hours to both public and private organizations in total quality management, organizational change management, and project management.

Sands has a bachelor's degree from Indiana University of Pennsylvania and a master's degree from the University of Phoenix. He is certified as a Project Management Professional through Project Management Institute.





Steven M. Traubert

Steven M. Traubert has been practicing law since 1992. He has been teaching at the college level since 1992 and paralegal studies since 1998. A graduate of the University of Notre Dame and the West Virginia University College of Law, Traubert has practiced law in Ohio and Virginia. He has tried cases at the administrative, trial, and appellate levels in the state and federal courts. He currently is admitted to the Bar in Virginia, two United States District Courts, the United States Bankruptcy Court for the Eastern District of Virginia, the Fourth Circuit Court of Appeals, and the United States Supreme Court.

David Hominik

David Hominik brings 30 years of practical legal experience to the classroom. He began his career in criminal law as a public defender’s office paralegal. After graduating from law school in 1982, he focused on state and federal civil litigation before courts and administrative agencies, while continuing to accept criminal court appointments. For three years, he served as Director of Legal Research with a Commission of the American Bar Association where he worked with experienced attorneys to improve their trial and appellate court briefs. His teaching credentials include instructing law students in legal clinics, attorneys in trial and litigation skills, and adult students in paralegal courses. Hominik has co-authored a national federal judge bench book on evidence and written hundreds of case analyses for law journals. In addition, Hominik has developed and edited more than 30 practical, legal resource books on various criminal and civil law topics.

Daire Brian Irwin

Daire Brian Irwin holds a BA in English from the State University of New York at Buffalo and obtained his JD from Thomas M. Cooley Law School in Lansing, Michigan. He is admitted to practice in New York State, the United States District Court for the Western District of New York, and Bankruptcy Court for the Western District of New York. In addition to a past position as the director of the Western Regional Office of the New York Civil Liberties Union, Daire headed up the Housing Unit for The Legal Aid Bureau of Buffalo for eight years. He has been an instructor with the Center for Legal Studies since 1998. Currently, Daire’s private practice focuses on criminal law and personal injury.

Benjamin Gialloreto

Benjamin Gialloreto has been practicing law since 1990. He spent approximately nine years in the Philadelphia City Solicitor’s Office defending the City and its employees in civil rights and negligence cases. Since joining his current law firm, he continues representing police officers regarding civil rights and disciplinary violations. He handles personal injury claims, estate planning, and administrative matters, and has become an expert in occupational hearing loss and occupational repetitive stress claims brought against various railroads pursuant to the FELA. He received his bachelor of science degree from Drexel University and his JD from Loyola University School of Law. He is a member of the Pennsylvania Bar Association.

David Dougherty

David Dougherty has been a practicing attorney for over 21 years and presently practices law in Boulder, Colorado. He had been admitted to the U.S. District Court, District of Colorado; U.S. Court of Appeals for the 10th Circuit and the U.S. Tax Court. He is also actively licensed to practice law in Florida.

Dougherty graduated magna cum laude from the University of Colorado, Boulder and holds a master's degree in ancient history/archaeology from the University of California, Berkeley. He received his JD from the University of Utah, where he was awarded the American Jurisprudence Award in evidence law and served on Moot Court.

Dougherty presently practices in the areas of trusts and estates, business entities, and real estate.


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