Emotional Intelligence for Leaders (PMP 0512)

E-mail: execinfo@gmu.edu

Phone: 703-993-2109

Fax: 703-993-2121

Leadership is much more than setting goals and measuring results. Strong leaders are people who are able to create a culture where people are inspired to do their best work. This course will help you become a high performing leader skilled at identifying and initiating action to move organizations forward.

Leaders have been described as people who make the intangible tangible. Learning how to leverage your Emotional Intelligence (EI) is a critical leadership skill. Reading the full set of data points surrounding a situation will prove to be one of the most valuable tools you will use. Industry expertise and technical acumen help people rise to managerial positions. However, truly successful leaders hone professional skills that enable them to recognize and appreciate the strengths of their team members. These interpersonal skills can make a significant difference in achieving organizational goals. You will use these skills in planning, communicating, collaborating, resolving conflict, and most other aspects of leading people.

PMI, PMP, PMBOK, and the PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc.
This course uses feedback from the EQi 2.0 emotional intelligence assessment tool, interactive group discussions, exercises, and case scenarios. These help participants measure and explore their emotional intelligence continuum and how to apply this knowledge to improve workplace performance. Participants will investigate the 15 areas of emotional intelligence as defined by Reuven Bar-On’s research model:

  • Self Perception Composite (Self Regard, Self Actualization, and Emotional Self Awareness)
  • Self Expression Composite (Emotional Expression, Assertiveness, Independence)
  • Interpersonal Composite (Interpersonal Relationships, Empathy, Social Responsibility)
  • Decision Making Composite (Problem Solving, Reality Testing, Impulse Control)
  • Stress Management Composite (Flexibility, Stress Tolerance, Optimism)

Participants will learn how to:

  • Illustrate the value and importance Emotional Intelligence brings to today’s dynamic workplace
  • Interpret leadership qualities designated by the EQi 2.0 composites
  • Identify your own emotions as they relate to a given situation
  • Identify and reflect the emotions of others in a given situation
  • Use the information in your emotional reaction to manage a constructive outcome
  • Engage the emotions of others to get better results
  • Practice empathy to increase productivity
  • Plan communication strategies to improve operational performance
  • Motivate colleagues and staff to develop successful team initiatives by exercising EI principles

  • Influencers of change– Why cause change in your organization?
  • Emotionally Intelligent business drivers
  • Multi-dimensional leadership
  • Self-Perception
  • Self-Expression
  • Interpersonal
  • Decision making
  • General well being
  • Psychometrics
  • EQi 2.0 assessment interpretation
  • Balancing EI continuums
  • Work group diversity and EI
  • Emotional engagement strategies
  • Empathy, framing, and perspective
  • Optimizing communication practices
  • Motivation, delegation, and transference
  • Influencing
100% attendance and participation in classroom exercises and discussion are required for course completion.
George Mason University is a PMI® Global Registered Education Provider.

PDU Credits:
  • This course is pre-approved for 14 PDUs
PMI- Project Management Institute- Registered Education Provider

  • Managers, group leaders and individuals who are interested in increasing their levels of self-awareness and improving their impact in work and project environments
  • Managers, group leaders and individuals who are experiencing challenges with relationship building and cross functional collaboration and/or have received performance feedback to this effect
  • Managers and group leaders who are looking for new techniques to enhance their skills in leading people, engaging stakeholders and managing teams in complex environments
  • Individuals interested in maintaining professional certifications that require continuing education credits (e.g. PMP® required PDUs)
Please click here for a list of our instructors.

  • © George Mason University Executive and Professional Education
  • LinkedIn
  • Twitter
  • Facebook